webhook notifications should use @silent #41

New Issue

2026-03-09T12:29:22-07:00

amari commented

2026-03-09 12:29:22 -07:00

Description

Hey team! 🎉 Right now, our webhook notifications are pinging everyone with full notification alerts, which is creating a lot of noise in Slack and other integrated channels. We'd love to make these quieter and more respectful of everyone's focus time.

The idea is to update our webhook notification system to use the @silent mention format instead of regular mentions. This way, notifications will still show up in threads and logs (so nothing gets lost!), but they won't trigger those attention-grabbing pings that pull people away from their work.

This is a small but meaningful change that shows we're thinking about our team's experience — not just about getting messages through, but about getting them through kindly.

Acceptance Criteria

Webhook notifications are sent with @silent formatting enabled
Notifications still appear in relevant Slack channels/threads (visibility preserved)
Desktop/mobile notification badges are not triggered (the core goal ✨)
All existing webhook event types support silent mode (standard events, custom events, etc.)
Documentation is updated to reflect this change so future developers understand the choice
A quick test confirms that messages arrive without causing notification storms

Notes

Feel free to check the webhook integration docs and our Slack API setup — there might be some config already in place that makes this even easier than we think! And if you run into any questions about which notification types should stay loud (if any), just holler — we can chat through the use cases together. 💙

# Description Hey team! 🎉 Right now, our webhook notifications are pinging everyone with full notification alerts, which is creating a lot of noise in Slack and other integrated channels. We'd love to make these quieter and more respectful of everyone's focus time. The idea is to update our webhook notification system to use the `@silent` mention format instead of regular mentions. This way, notifications will still show up in threads and logs (so nothing gets lost!), but they won't trigger those attention-grabbing pings that pull people away from their work. This is a small but meaningful change that shows we're thinking about our team's experience — not just about getting messages through, but about getting them through *kindly*. # Acceptance Criteria - [ ] Webhook notifications are sent with `@silent` formatting enabled - [ ] Notifications still appear in relevant Slack channels/threads (visibility preserved) - [ ] Desktop/mobile notification badges are not triggered (the core goal ✨) - [ ] All existing webhook event types support silent mode (standard events, custom events, etc.) - [ ] Documentation is updated to reflect this change so future developers understand the choice - [ ] A quick test confirms that messages arrive without causing notification storms # Notes Feel free to check the webhook integration docs and our Slack API setup — there might be some config already in place that makes this even easier than we think! And if you run into any questions about which notification types should stay loud (if any), just holler — we can chat through the use cases together. 💙

hikari referenced this issue from a commit

2026-03-09 20:00:12 -07:00

fix(webhook): send milestone notifications with SUPPRESS_NOTIFICATIONS flag

hikari referenced a pull request that will close this issue

2026-03-09 20:01:12 -07:00

fix: send webhook milestone notifications silently #45

naomi closed this issue

2026-03-09 20:24:14 -07:00

naomi referenced this issue from a commit

2026-03-09 20:24:15 -07:00

fix: send webhook milestone notifications silently (#45)

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