generated from nhcarrigan/template
fix: update oudated discord channel name
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@@ -36,7 +36,7 @@ We recognise and deeply appreciate that our Team members are volunteers dedicati
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While we maintain a flexible approach to activity, we kindly request that you inform us of any anticipated absences:
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While we maintain a flexible approach to activity, we kindly request that you inform us of any anticipated absences:
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- For absences exceeding one week, please notify the team via the `#staff-chat` channel on Discord.
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- For absences exceeding one week, please notify the team via the `#sentinel-watch` channel on Discord.
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- This communication helps us manage workload distribution and ensures continued smooth operation of our community.
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- This communication helps us manage workload distribution and ensures continued smooth operation of our community.
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### 1.3. Extended Inactivity
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### 1.3. Extended Inactivity
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@@ -187,7 +187,7 @@ Maintain transparency and accountability to the community:
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Maintain open lines of communication with your fellow Team members:
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Maintain open lines of communication with your fellow Team members:
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- Use designated channels (e.g., `#staff-chat`) to discuss community issues and seek guidance
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- Use designated channels (e.g., `#sentinel-watch`) to discuss community issues and seek guidance
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- Share experiences and seek advice when facing challenging situations
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- Share experiences and seek advice when facing challenging situations
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- Communicate openly about workload, availability, and support needs
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- Communicate openly about workload, availability, and support needs
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@@ -223,7 +223,7 @@ All Team members must know when and how to escalate issues appropriately. Escala
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**How to Escalate:**
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**How to Escalate:**
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**(a)** **Use Appropriate Channels**: Escalate through designated staff channels (e.g., `#staff-chat` on Discord) or direct contact with relevant coordinators or senior staff.
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**(a)** **Use Appropriate Channels**: Escalate through designated staff channels (e.g., `#sentinel-watch` on Discord) or direct contact with relevant coordinators or senior staff.
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**(b)** **Provide Complete Context**: When escalating, include:
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**(b)** **Provide Complete Context**: When escalating, include:
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- Clear description of the situation
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- Clear description of the situation
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@@ -281,8 +281,8 @@ For detailed escalation procedures specific to different situations, refer to th
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#### 3.1.1. Primary Communication Platforms
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#### 3.1.1. Primary Communication Platforms
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- Our Discord community serves as a primary communication hub for the staff team
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- Our Discord community serves as a primary communication hub for the staff team
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- A private `staff` category is available for internal discussions
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- A private `The Inner Circle` category is available for internal discussions
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- Discord `#staff-chat` channel for real-time communication and coordination
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- Discord `#sentinel-watch` channel for real-time communication and coordination
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#### 3.1.2. Use of Staff Communication Channels
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#### 3.1.2. Use of Staff Communication Channels
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- Utilise staff channels for:
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- Utilise staff channels for:
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