diff --git a/src/content/docs/staff/handbook.md b/src/content/docs/staff/handbook.md index 92d7f3c..0ca4992 100644 --- a/src/content/docs/staff/handbook.md +++ b/src/content/docs/staff/handbook.md @@ -36,7 +36,7 @@ We recognise and deeply appreciate that our Team members are volunteers dedicati While we maintain a flexible approach to activity, we kindly request that you inform us of any anticipated absences: -- For absences exceeding one week, please notify the team via the `#staff-chat` channel on Discord. +- For absences exceeding one week, please notify the team via the `#sentinel-watch` channel on Discord. - This communication helps us manage workload distribution and ensures continued smooth operation of our community. ### 1.3. Extended Inactivity @@ -187,7 +187,7 @@ Maintain transparency and accountability to the community: Maintain open lines of communication with your fellow Team members: -- Use designated channels (e.g., `#staff-chat`) to discuss community issues and seek guidance +- Use designated channels (e.g., `#sentinel-watch`) to discuss community issues and seek guidance - Share experiences and seek advice when facing challenging situations - Communicate openly about workload, availability, and support needs @@ -223,7 +223,7 @@ All Team members must know when and how to escalate issues appropriately. Escala **How to Escalate:** -**(a)** **Use Appropriate Channels**: Escalate through designated staff channels (e.g., `#staff-chat` on Discord) or direct contact with relevant coordinators or senior staff. +**(a)** **Use Appropriate Channels**: Escalate through designated staff channels (e.g., `#sentinel-watch` on Discord) or direct contact with relevant coordinators or senior staff. **(b)** **Provide Complete Context**: When escalating, include: - Clear description of the situation @@ -281,8 +281,8 @@ For detailed escalation procedures specific to different situations, refer to th #### 3.1.1. Primary Communication Platforms - Our Discord community serves as a primary communication hub for the staff team -- A private `staff` category is available for internal discussions -- Discord `#staff-chat` channel for real-time communication and coordination +- A private `The Inner Circle` category is available for internal discussions +- Discord `#sentinel-watch` channel for real-time communication and coordination #### 3.1.2. Use of Staff Communication Channels - Utilise staff channels for: