DM reminder when user's self-mute expires #9

New Issue

2026-06-30T14:17:47-07:00

amari commented

2026-06-30 14:17:47 -07:00

Description

When a user's self-imposed mute period expires, we should send them a direct message to gently let them know they're unmuted and ready to participate again. This is a thoughtful way to re-engage users who've stepped back and ensures they're aware their temporary silence has lifted.

Context

Users can currently self-mute for a specified duration. When that timer runs out, there's no notification — they might not realize they're unmuted again or may have simply forgotten about their mute status. A friendly DM reminder bridges that gap and helps them smoothly return to conversations.

Acceptance Criteria

When a self-mute expires, the system automatically sends a DM to the user
The message is warm and encouraging, welcoming them back to participation
The message clearly states their mute has expired
The message includes a timestamp of when the mute ended
The reminder is sent only once, when the mute duration is reached
If the user manually unmutes before expiration, no reminder is sent
The feature respects user DM preferences (honors existing do-not-disturb or messaging settings)
Logging captures when reminders are sent for monitoring and debugging

Notes

This is a wonderful opportunity to make users feel supported rather than managed. The tone should be genuinely kind — something like a friend noticing you're ready to rejoin the conversation.

## Description When a user's self-imposed mute period expires, we should send them a direct message to gently let them know they're unmuted and ready to participate again. This is a thoughtful way to re-engage users who've stepped back and ensures they're aware their temporary silence has lifted. ## Context Users can currently self-mute for a specified duration. When that timer runs out, there's no notification — they might not realize they're unmuted again or may have simply forgotten about their mute status. A friendly DM reminder bridges that gap and helps them smoothly return to conversations. ## Acceptance Criteria - [ ] When a self-mute expires, the system automatically sends a DM to the user - [ ] The message is warm and encouraging, welcoming them back to participation - [ ] The message clearly states their mute has expired - [ ] The message includes a timestamp of when the mute ended - [ ] The reminder is sent only once, when the mute duration is reached - [ ] If the user manually unmutes before expiration, no reminder is sent - [ ] The feature respects user DM preferences (honors existing do-not-disturb or messaging settings) - [ ] Logging captures when reminders are sent for monitoring and debugging ## Notes This is a wonderful opportunity to make users feel supported rather than managed. The tone should be genuinely kind — something like a friend noticing you're ready to rejoin the conversation.

nerdychara commented

2026-07-09 10:55:46 -07:00

If a user is on do-not-disturb, how will they get the message when they are no longer on "do-not-disturb" as the message is only sent once?

If a user is on `do-not-disturb`, how will they get the message when they are no longer on "do-not-disturb" as the message is only sent once?

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Reference: nhcarrigan/serenya#9