feat: add additional emails to contact policy #4

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naomi merged 1 commits from feat/emails into main 2025-02-20 11:24:31 -08:00
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@ -347,7 +347,51 @@ We offer several email addresses for specific types of inquiries. Please use the
- Sharing your experience with our services
- Offering ideas for future developments
### 6.8 Email Communication Guidelines
### 6.8 Press/Media Inquiries
- Email: press@nhcarrigan.com
- Use for:
- Requesting comment regarding news
- Scheduling interviews for your media outlet
- Attribution requests in academic articles
### 6.9 Event Requests
- Email: events@nhcarrigan.com
- Use for:
- Requesting our appearance at your event
- Speaking engagement opportunities
- Workshop or training session requests
- Event sponsorship inquiries
### 6.10 Marketing Inquiries
- Email: marketing@nhcarrigan.com
- Use for:
- Marketing collaboration proposals
- Brand partnership opportunities
- Advertising inquiries
- Content licensing requests
### 6.11 Career Information
- Email: careers@nhcarrigan.com
- Use for:
- Sending your resume to inquire about opportunities to work with us
- Questions about open positions
- Inquiries
- Following up on job applications
### 6.12 Partnerships
- Email: partners@nhcarrigan.com
- Use for:
- Requesting a collaboration between our organisation and yours
- Sponsorship opportunities for our work
- Brand ambassador programmes
- Product placement or sponsored content inquiries
### 6.13 Email Communication Guidelines
- Subject Line: Please use a clear, concise subject line that summarizes your inquiry.
- Content: Provide all relevant details in your initial email to expedite the response process.
@ -355,21 +399,22 @@ We offer several email addresses for specific types of inquiries. Please use the
- Response Time: We aim to respond to all emails within 2 business days. Complex inquiries may require additional time.
- Follow-ups: If you haven't received a response after 3 business days, feel free to send a polite follow-up.
### 6.9 Email Privacy and Security
### 6.14 Email Privacy and Security
All email communications are treated as confidential.
We do not share your email address or the content of your messages with third parties unless:
- Required by law; OR
- As part of a public warning related to a violation of our Code of Conduct
### 6.10 Spam and Unsolicited Emails
### 6.15 Spam and Unsolicited Emails
We have a strict no-spam policy. If you receive any unsolicited emails claiming to be from us, please report them to security@nhcarrigan.com.
By using the appropriate email address for your inquiry, you help us provide you with the most efficient and accurate response possible. If you're unsure which email to use, feel free to send your inquiry to contact@nhcarrigan.com, and we'll direct it to the appropriate team.
### 6.11 Acceptable Use and Consequences
### 6.16 Acceptable Use and Consequences
We are committed to maintaining a respectful and productive communication environment. To ensure this:
@ -404,6 +449,7 @@ We offer direct messaging as a premium, personalized communication channel. Howe
### 7.2 Purpose and Use
Direct messages should be used for:
- Urgent matters that cannot be addressed through public channels
- Sensitive information that shouldn't be shared publicly
- Personalized support or consultation requests
@ -432,6 +478,7 @@ Direct messages should be used for:
### 7.7 Alternatives
We encourage users to consider the following alternatives before sending a direct message:
- Use our public support channels for general inquiries (see Section 1.1)
- Check our FAQ or documentation for commonly asked questions
- Post in our community forums for non-urgent matters