feat: we do even more things #20

Merged
naomi merged 8 commits from feat/more-things into main 2025-12-17 20:21:22 -08:00
13 changed files with 104 additions and 2 deletions
Showing only changes of commit 77e3af7985 - Show all commits
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@@ -62,6 +62,12 @@ The Company reserves the right to refuse any project or contract that it determi
### 4.3. Continuous Monitoring
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
The Company shall continuously monitor the environmental impact of its ongoing operations and projects, making adjustments as necessary to remain aligned with its sustainability goals.
## 5. Legal and Ethical Compliance
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@@ -60,6 +60,12 @@ This Policy operates within our comprehensive legal and policy framework, incorp
#### 2.1.2. Scheduled Feedback Collection
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
**Monthly Community Input Sessions:**
- Structured community meetings focused on specific policy areas or community improvements
- Rotating focus areas ensuring comprehensive coverage of community operations and policies
@@ -280,6 +286,12 @@ When immediate policy changes are necessary for community safety:
#### 6.1.2. Community-Wide Response Communication
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
**Public Feedback Summaries:**
- **Monthly summary reports** highlighting community feedback themes, concerns, and suggestions received
- **Response action reports** detailing how community feedback has influenced policies, decisions, and community improvements
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@@ -311,6 +311,12 @@ Nomination form can be found at https://forms.nhcarrigan.com/o/docs/forms/to2oFo
#### 6.2.2. Representative Recognition Outcomes
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
**Demographic Equity Monitoring:**
- Regular assessment of recognition distribution across different community demographic groups
- Proactive outreach to ensure recognition opportunities reach all community segments
@@ -389,6 +395,12 @@ Nomination form can be found at https://forms.nhcarrigan.com/o/docs/forms/to2oFo
#### 9.1.1. Continuous Improvement Process
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
**Monthly Program Assessment:**
- Recognition programme effectiveness evaluation and participant satisfaction assessment
- Recognition distribution analysis to ensure equity and inclusive representation
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@@ -446,6 +446,12 @@ When handling data through our services:
### 8.1. Monitoring and Detection
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We employ various methods to monitor compliance with this AUP:
**(a)** **Automated Monitoring**: Automated systems to detect prohibited activities;
@@ -135,6 +135,12 @@ This policy applies to all forms of support exchange within our community platfo
#### 2.2.3. Emergency and Crisis Support
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
**Important Limitations:**
- Community members are **NOT** mental health professionals
- Peer support does **NOT** replace professional mental health services
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@@ -242,6 +242,12 @@ Prohibited misinformation and deceptive practices include:
### 4.1. Multi-Layered Moderation System
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
Our moderation approach employs multiple layers:
**(a)** **Automated Detection**: AI and machine learning systems for initial content screening;
@@ -454,7 +460,7 @@ Effective reports should include:
### 6.3. Community Moderation Programme
We may establish community moderation programmes that include:
We establish community moderation programmes that include:
**(a)** **Volunteer Moderators**: Community volunteers who help with content moderation;
@@ -578,6 +584,12 @@ Appeal decisions may result in:
### 8.1. Transparency Reporting
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We are committed to transparency in our moderation practices through:
**(a)** **Moderation Reports**: Regular reports on moderation activities and statistics;
@@ -276,6 +276,12 @@ Our reporting obligations vary by jurisdiction and may include:
### 4.4. Emergency Contact Protocols
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
For immediate emergencies, we maintain:
**(a)** **Emergency Services:** Direct contact information for emergency services in major jurisdictions;
@@ -296,6 +302,12 @@ For immediate emergencies, we maintain:
## 5. RESOURCES AND REFERRALS
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
### 5.1. Crisis Resources Database
We maintain an up-to-date database of:
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@@ -402,6 +402,12 @@ For cloud and remote service provision:
### 6.1. Automated Monitoring Systems
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We employ automated systems for compliance monitoring including:
**(a)** **Real-Time Screening**: Real-time screening of all user registrations and transactions against sanctions lists;
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@@ -290,6 +290,12 @@ This report is updated according to the following schedule:
### 7.4. Verification and Accuracy
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We ensure report accuracy through:
**(a)** **Multi-Source Verification:** Cross-referencing multiple internal sources;
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@@ -242,6 +242,12 @@ General retention periods include:
### 6.3. Automated Deletion
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
Where technically feasible, we implement automated systems to:
**(a)** Delete information that has exceeded its retention period;
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@@ -386,6 +386,12 @@ We utilise a comprehensive suite of security tools integrated into our developme
### 8.4. Public Security Reporting
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We maintain transparency about our security posture through publicly accessible security reports and dashboards:
**(a)** **Quality Dashboard:** Real-time security and quality metrics available at https://quality.NHCarrigan.link;
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@@ -300,7 +300,7 @@ We maintain comprehensive service monitoring including:
Service status information is communicated through:
**(a)** **Status Page**: Real-time service status available at designated status page;
**(a)** **Status Page**: Real-time service status available at designated status page at https://uptime.nhcarrigan.com;
**(b)** **Incident Updates**: Regular updates during service disruptions or maintenance;
@@ -310,6 +310,12 @@ Service status information is communicated through:
### 8.3. Transparency Reports
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
We publish regular transparency reports including:
**(a)** **Monthly Availability Reports**: Summary of availability statistics for each service category;
@@ -287,6 +287,12 @@ This training provides comprehensive guidance for Team members serving as Data a
### 6.1. Data Analytics Infrastructure
:::tip[Heads Up!]{icon=pen}
The policy or policies in this section are still a work in progress. We have not yet implemented the necessary infrastructure to comply with this section.
We are working very hard to get them in place as soon as possible. If you would like to help, consider [applying to join our team!](https://forms.nhcarrigan.com/o/docs/forms/mCxDu3snk9TzFiDjrT4Vc8/4)
:::
#### 6.1.1. Data Collection and Storage
**Data Collection Systems:**