From e550272d90066760f961379b4a7204d34bd5526d Mon Sep 17 00:00:00 2001 From: Naomi Carrigan Date: Mon, 15 Sep 2025 22:27:12 -0700 Subject: [PATCH] feat: about pages --- src/content/docs/about/contact.md | 157 ++++++++--------------- src/content/docs/about/mentorship.md | 6 +- src/content/docs/about/mission.md | 10 +- src/content/docs/about/sustainability.md | 16 ++- 4 files changed, 71 insertions(+), 118 deletions(-) diff --git a/src/content/docs/about/contact.md b/src/content/docs/about/contact.md index f43f302..3fa5b10 100644 --- a/src/content/docs/about/contact.md +++ b/src/content/docs/about/contact.md @@ -2,6 +2,16 @@ title: Contact Policy --- +# CONTACT POLICY + +## Introduction and Legal Framework + +This Contact Policy establishes our communication standards, channels, and expectations for all interactions with our organisation. This Policy operates within our comprehensive legal and policy framework, incorporating our Terms of Service, Privacy Policy, Community Code of Conduct, and all applicable legal protections by reference. + +**IMPORTANT: All communications are subject to our Limitation of Liability and Indemnification Policy, Community Code of Conduct, and applicable legal frameworks. By engaging in communication with us, you acknowledge and agree to comply with all relevant policies.** + +--- + :::tip We maintain a full list of all officially-owned social media accounts. You can view those accounts at https://cdn.nhcarrigan.com/socials.txt. @@ -27,17 +37,17 @@ sf5ea0XB23JqTDU2e7AusUzTwc4coUGPrrOBTVJI2NSJSS/eUEiGUMhUBYOTtcbnJEnHQb Nw0sDi+8gqFLdJU6pl7NFWt8HrRKCU4g86DGO9Ym5j2MJNw3looFPjr4eNqbd0Xvnh3Hes bXTcDO+fT9vceJx/fT4ulE23GLiT5B0Pir8uVGaytKXTRLjBx9op7NrsvxYABQ2Z8Kp4Ck nTpTU75OikmKTNPltPk5sfIN5SAd0HWPAAAAB3NvY2lhbHMAAAAAAAAABnNoYTUxMgAAAh -QAAAAMcnNhLXNoYTItNTEyAAACAHLoLzpT0ArzK3eLg3bA921wrf3Pcoxye3735O7zbOOK -jRoGgdprpXg5S5IkxEW/FARGlFX4G9nr+OTduNhBLRWwxcvRCYgGk2iRMydHzaslK0tAtN -tz+uT5kxn+7Iky0oGvYhgXXYtbjV4QSyu6Og5VpDCluEj8c9mZx/y3/FEBfIdFSok9IqY1 -FyD7o20/pe/ZUnC90gR610F6uN67pp5NIuyFb1efnKVip99Ti3+zJ8QV/2YIyvcn+olRMj -CoLARgxf+VMg0B+KVnT2rbSnxarG46ttl2YUPAPMgS8/P1RlrTk9bVvx6XD08R5xEcnv7o -wS9iKxaBCHan8Wm7C5DpDmHYupQ/fj10b4ZIddf28JCPuCciHD4fvITa/ImMKTN+UqPWgO -rBNk92TAE/ByaWcfhJDmvH4wi7HWaaumrFktN7CH1XKcYcKPlzALExAj6BtHCMWyQpgiiu -VmS5IF/Q5nIDJ1ZOcUNlM3/joYcxXbMa5ZutRvJMnj08wLDweI6I6Q3S8gqY/nTRSwFfjV -93VEI5Yso5mCZp16+vCegn90NlQ6jCPxc1HdytQFpcjPuQbMLdzxQpZ1WE62SoVhzVuLTn -YpQLFsegssSDM/A1z54dgN9HI8lRNW8cxXXLKSIjDTYnk3W5dUaqW/JCttPmDcUd16YT8r -JPPjuDt7Fb +QAAAAMcnNhLXNoYTItNTEyAAACAMFX4E0UKi1FsLzX02G7hgs/nuShGl5Le57bTZSb9IPM +HgdwNsSr5LPq08jlMElt1DNRq6U2CLBa6tHkxRATzOE1qlKcfjzJqKddLpRBwkLLq+iGO1 +cPyp+TNrNBURrzslOxwpphTSrF/ehhQ0vc+IXYytqDD7cZnLD3NjGhYfvwWGmvkVI4fS6P +VycaE4+1/8XxviwCPb+q44HPUUzOvCUtQBb0Y6w/7WCIfQWjpetkpGQrLdUFFWTnb5kq/9 +nSNUH/0qQfjHMV+wz9MO9yY1oskvJ8P9cCKZ4/6sJK/d5NPZ76KO4eOwiFvGKNBFmZ0SwF +hNVMgZf9Sem3HtylOFsYFIwD6caRz8uRZ3VqiqQhpvCcrEdG9Ezna9362EJsVE1GUwiIMG +nZMY6gjdQeezJpC3BGsCMCI6dF3pq6XlQ0Qrmmo9dTHW+ACdUBnBicG9Qpi+6ctBYGSHVx +EUcT6R+7JzdsFisMFdDztLEfSoECnxmqDOVia6yg9KkRPio2DISkaBU0ZGBBsKTNeWHY2U +NP9XfAtfiGVe60t9ojoZiY8w9mAX//l+7L6EYgivm0MJWstSsilb/+3hqD3pywhrd/zF6b +LK7eSS34bl3DiFPQq0IBtzK4vAgpnRRg3OzzUWYKwV5OeF9WP9kyC4ZoPFVWYMEqbGXYcK +lSoyLtKhg+ -----END SSH SIGNATURE----- ``` @@ -125,7 +135,7 @@ Our code repositories are all self-hosted. You will need to request an account v ### 3.1 Announcements Page -We have a dedicated forum category where we post all of our organisational updates. +We have a dedicated page where we post all of our organisational updates. - URL: https://hikari.nhcarrigan.com/announcements - Nature: You can reply to announcement threads to discuss the announcement. @@ -196,75 +206,11 @@ If you're interested in having us speak at your event or contribute to your publ We regularly update our professional profiles with new projects, skills, and achievements. Follow us on these platforms to stay informed about our professional journey and potential opportunities for collaboration. -## 5. One-on-One Sessions - -We offer personalized, one-on-one sessions to cater to various needs, from casual conversations to in-depth consultations. Book your session through our Topmate profile. - -### 5.1 Coffee Chat - $50 - -A casual, informal conversation to connect and share ideas. - -- Duration: 15 minutes -- Purpose: - - Get to know Naomi - - Discuss general topics in tech - - Share experiences and insights -- Best for: - - Students looking for career advice - - Professionals seeking to expand their network - - Anyone interested in a friendly chat about tech and open source - -### 5.2 Consulting Session - $100 - -A focused, one-on-one session to discuss potential new projects and align our services with your needs. - -- Duration: 30 minutes -- Purpose: - - Explore your project requirements in detail - - Discuss how our services can meet your needs - - Provide estimated quotes for the proposed work -- Best for: - - Developers stuck on a particular problem - - Project managers seeking technical guidance - - Startups needing expert input on their tech stack - -### 5.3 Mentorship Session - $200 - -An in-depth, personalized session focused on long-term professional growth and skill development. - -- Duration: 1 hour -- Purpose: - - Provide career guidance and development strategies - - Offer personalized learning plans and resources - - Review and provide feedback on code or projects -- Best for: - - Early-career developers seeking guidance - - Professionals looking to transition into tech - - Anyone seeking structured, long-term professional development - -### 5.4 How to Book a Session: - -- Complete the [meeting request form](https://forms.nhcarrigan.com/form/uUKZiJSDm6847iDOlpZkD5QF7cAjoTbTm0F4T0EdW0I) -- Wait for an email to schedule a time - -### 5.5 Preparing for Your Session: - -- Coffee Chat: Come with topics you'd like to discuss or questions about the industry -- Consulting: Prepare a clear description of your problem or project, and any relevant code or documentation -- Mentorship: Outline your career goals and areas where you'd like to improve - -### 5.6 Additional Information: - -- All sessions are conducted virtually via a video call in our Discord server. -- Rescheduling is possible with at least 24 hours notice - -For any questions about these sessions or to discuss a different type of engagement, please reach out through our preferred contact methods listed in previous sections. - -## 6. Email Communication +## 5. Email Communication We offer several email addresses for specific types of inquiries. Please use the appropriate email address to ensure your message reaches the right team and receives the most efficient response. -### 6.1 General Inquiries +### 5.1 General Inquiries - Email: contact@nhcarrigan.com - Use for: @@ -273,7 +219,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Media or press inquiries - Any queries that don't fit other categories -### 6.2 Billing and Financial Matters +### 5.2 Billing and Financial Matters - Email: billing@nhcarrigan.com - Use for: @@ -282,7 +228,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Refund requests - Updating billing information -### 6.3 Technical Support +### 5.3 Technical Support - Email: support@nhcarrigan.com - Use for: @@ -290,7 +236,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Reporting bugs or technical issues - Documentation clarifications -### 6.4 Privacy Concerns +### 5.4 Privacy Concerns - Email: privacy@nhcarrigan.com - Use for: @@ -299,7 +245,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Reporting potential privacy breaches - Opting out of data collection (where applicable) -### 6.5 Security Matters +### 5.5 Security Matters - Email: security@nhcarrigan.com - Use for: @@ -307,7 +253,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Questions about our security practices - Concerns about potential security breaches -### 6.6 Legal Inquiries +### 5.6 Legal Inquiries - Email: legal@nhcarrigan.com - Use for: @@ -316,7 +262,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Requests for legal documentation - Formal notices or communications -### 6.7 Feedback and Suggestions +### 5.7 Feedback and Suggestions - Email: feedback@nhcarrigan.com - Use for: @@ -325,7 +271,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Sharing your experience with our services - Offering ideas for future developments -### 6.8 Press/Media Inquiries +### 5.8 Press/Media Inquiries - Email: press@nhcarrigan.com - Use for: @@ -333,7 +279,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Scheduling interviews for your media outlet - Attribution requests in academic articles -### 6.9 Event Requests +### 5.9 Event Requests - Email: events@nhcarrigan.com - Use for: @@ -342,7 +288,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Workshop or training session requests - Event sponsorship inquiries -### 6.10 Marketing Inquiries +### 5.10 Marketing Inquiries - Email: marketing@nhcarrigan.com - Use for: @@ -351,7 +297,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Advertising inquiries - Content licensing requests -### 6.11 Career Information +### 5.11 Career Information - Email: careers@nhcarrigan.com - Use for: @@ -360,7 +306,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Inquiries - Following up on job applications -### 6.12 Partnerships +### 5.12 Partnerships - Email: partners@nhcarrigan.com - Use for: @@ -369,7 +315,7 @@ We offer several email addresses for specific types of inquiries. Please use the - Brand ambassador programmes - Product placement or sponsored content inquiries -### 6.13 Email Communication Guidelines +### 5.13 Email Communication Guidelines - Subject Line: Please use a clear, concise subject line that summarizes your inquiry. - Content: Provide all relevant details in your initial email to expedite the response process. @@ -377,22 +323,25 @@ We offer several email addresses for specific types of inquiries. Please use the - Response Time: We aim to respond to all emails within 2 business days. Complex inquiries may require additional time. - Follow-ups: If you haven't received a response after 3 business days, feel free to send a polite follow-up. -### 6.14 Email Privacy and Security +### 5.14 Email Privacy and Security -All email communications are treated as confidential. +**Reference to Comprehensive Privacy Framework**: Detailed privacy protections, data handling procedures, and security measures are set forth in our Privacy Policy, which is incorporated herein by reference. -We do not share your email address or the content of your messages with third parties unless: +All email communications are treated as confidential and subject to our comprehensive privacy protections. -- Required by law; OR -- As part of a public warning related to a violation of our Code of Conduct +We do not share your email address or the content of your messages with third parties except as outlined in our Privacy Policy, including: -### 6.15 Spam and Unsolicited Emails +- When required by law or legal process +- As part of public safety measures related to Code of Conduct violations +- As necessary for service provision and technical operations + +### 5.15 Spam and Unsolicited Emails We have a strict no-spam policy. If you receive any unsolicited emails claiming to be from us, please report them to security@nhcarrigan.com. By using the appropriate email address for your inquiry, you help us provide you with the most efficient and accurate response possible. If you're unsure which email to use, feel free to send your inquiry to contact@nhcarrigan.com, and we'll direct it to the appropriate team. -### 6.16 Acceptable Use and Consequences +### 5.16 Acceptable Use and Consequences We are committed to maintaining a respectful and productive communication environment. To ensure this: @@ -411,13 +360,13 @@ We reserve the right to report serious abuses to relevant authorities if necessa By communicating with us via email, you agree to adhere to these guidelines and understand the consequences of misuse. -## 7. Direct Messages +## 6. Direct Messages -### 7.1 Direct Message Policy +### 6.1 Direct Message Policy We offer direct messaging as a private, personalized communication channel. However, to manage our time effectively and ensure the highest quality of service, direct messages are the lowest priority of communication. Instead, we strongly encourage you to reach out via our Discord community. -### 7.2 Purpose and Use +### 6.2 Purpose and Use Direct messages should be used for: @@ -425,17 +374,17 @@ Direct messages should be used for: - Sensitive information that shouldn't be shared publicly - Personalized support or consultation requests -### 7.4 Response Time +### 6.3 Response Time - We aim to respond to direct messages within 5-7 business days. - Complex inquiries may require additional time, which will be communicated to you. -### 7.5 Appropriate Use +### 6.4 Appropriate Use - Direct messages should be used responsibly and for legitimate purposes only. - Abusive, harassing, or spam messages will not be tolerated and may result in blocking or reporting to the platform. -### 7.6 Alternatives +### 6.5 Alternatives We encourage users to consider the following alternatives before sending a direct message: @@ -443,7 +392,7 @@ We encourage users to consider the following alternatives before sending a direc - Check our FAQ or documentation for commonly asked questions - Post in our community forums for non-urgent matters -### 7.8 Consent and Acknowledgment +### 6.7 Consent and Acknowledgment By sending a direct message, you acknowledge that you have read and agreed to this policy. diff --git a/src/content/docs/about/mentorship.md b/src/content/docs/about/mentorship.md index 9ed1407..854955e 100644 --- a/src/content/docs/about/mentorship.md +++ b/src/content/docs/about/mentorship.md @@ -2,7 +2,7 @@ title: Mentorship Programme Terms and Conditions --- -Here at NHCarrigan, we are dedicated to lowering the barriers of entry into tech and helping underprivileged/under-represented classes reach their goals. As part of this mission, we offer a mentorship programme ("Programme"). +Here at NHCarrigan, we are dedicated to lowering the barriers of entry into tech and helping underprivileged/under-represented classes reach their goals. As part of this mission, we offer a mentorship programme ("Programme"). This Programme operates within our comprehensive legal and policy framework, incorporating our Terms of Service, Community Policies, and all applicable legal protections by reference. ## 1. Introduction @@ -38,7 +38,7 @@ Mentees will receive continuous resume reviews, personalized learning roadmaps, ## 3. Code of Conduct -Participants agree to uphold the Company’s Code of Conduct and other policies, as outlined in the [NHCarrigan Documentation](https://docs.nhcarrigan.com/commnuity/coc.md). +Participants agree to uphold the Company's Code of Conduct and other policies, as outlined in the [NHCarrigan Documentation](https://docs.nhcarrigan.com/community/coc). ## 4 Programme Modifications @@ -46,7 +46,7 @@ NHCarrigan reserves the right to modify Programme features, benefits, and terms ## 5. Termination and Cancellation -Participants may cancel their membership at any time, by providing written notice to our team indicating their desire to drop-out and the reason for leaving.. +Participants may cancel their membership at any time, by providing written notice to our team indicating their desire to drop-out and the reason for leaving. ## 6. Contact Information diff --git a/src/content/docs/about/mission.md b/src/content/docs/about/mission.md index a61af42..91a8904 100644 --- a/src/content/docs/about/mission.md +++ b/src/content/docs/about/mission.md @@ -2,7 +2,7 @@ title: Mission Statement --- -This Mission Statement ("Statement") articulates the core values and guiding principles of NHCarrigan ("The Company") in its efforts to build inclusive, ethical, and sustainable technology solutions. +This Mission Statement ("Statement") articulates the core values and guiding principles of NHCarrigan ("The Company") in its efforts to build inclusive, ethical, and sustainable technology solutions and foster welcoming online communities. This Statement operates within our comprehensive legal and policy framework, incorporating our Terms of Service, Community Policies, and all applicable legal protections by reference. ## 1. Core Values @@ -22,9 +22,9 @@ The Company adheres to a strict ethical code that guides our technological devel We are dedicated to maintaining transparency with our stakeholders, whether clients, users, or community members. Clear communication and honesty are at the forefront of our interactions and decision-making. -### 1.5. Community-Driven Innovation +### 1.5. Community-Driven Innovation and Democratic Governance -Our projects are community-centric, encouraging collaboration and input from diverse voices. We believe in technology as a tool to uplift, empower, and serve communities through innovative solutions that address real-world challenges. +Our projects are community-centric, encouraging collaboration and input from diverse voices through democratic participation and transparent governance structures. We believe in technology as a tool to uplift, empower, and serve communities through innovative solutions that address real-world challenges, supported by comprehensive community leadership frameworks and participatory decision-making processes. ### 1.6. Breaking Down Barriers in Tech @@ -34,9 +34,9 @@ The Company is committed to tearing down the systemic and social barriers that e We recognize that toxic behaviors and exclusionary practices harm communities. The Company shall take a proactive stance in challenging these behaviors within our industry and within the tech communities we interact with, fostering spaces where collaboration, respect, and growth thrive. -### 1.8. Mentorship and Support for New Developers +### 1.8. Comprehensive Community Support and Member Welfare -The Company is dedicated to providing mentorship and support to new developers, particularly those from underrepresented groups. Through guided mentorship, educational resources, and hands-on support, we help individuals break into the industry, equipping them with the skills and confidence to succeed. +The Company is dedicated to providing comprehensive support systems for community members, including mentorship for new developers, recognition and appreciation programs, and robust member welfare frameworks. Through guided mentorship, educational resources, crisis response systems, and hands-on support, we help individuals thrive within our communities and succeed in the tech industry, particularly focusing on support for underrepresented groups. ## 2. Strategic Goals diff --git a/src/content/docs/about/sustainability.md b/src/content/docs/about/sustainability.md index e66141b..4d16379 100644 --- a/src/content/docs/about/sustainability.md +++ b/src/content/docs/about/sustainability.md @@ -2,7 +2,7 @@ title: Environmental Impact Commitment --- -This Environmental Impact Commitment ("Commitment") outlines the principles and obligations that [Company Name] upholds to minimize its environmental impact and contribute to global sustainability efforts. +This Environmental Impact Commitment ("Commitment") outlines the principles and obligations that NHCarrigan ("The Company") upholds to minimize its environmental impact and contribute to global sustainability efforts. This Commitment operates within our comprehensive legal and policy framework, incorporating our Terms of Service, Mission Statement, and all applicable legal protections by reference. ## 1. Definitions @@ -74,12 +74,16 @@ The Company shall ensure that all its operations, projects, and partnerships com Beyond legal compliance, the Company acknowledges its ethical responsibility to proactively mitigate environmental harm and contribute to a sustainable future. -## 6. Amendments and Updates +## 6. Legal Framework Integration and Amendments -### 6.1. Right to Amend +### 6.1. Policy Integration -The Company reserves the right to amend this Commitment as necessary to reflect evolving best practices and environmental standards. +**IMPORTANT: This Environmental Impact Commitment is integrated with and subject to our comprehensive legal and policy framework, including warranty disclaimers and liability limitations set forth in our Limitation of Liability and Indemnification Policy, which is incorporated herein by reference.** -### 6.2. Notification of Changes +### 6.2. Right to Amend -Significant amendments to this Commitment will be communicated through the Company’s official channels. +The Company reserves the right to amend this Commitment as necessary to reflect evolving best practices, environmental standards, and legal requirements. + +### 6.3. Notification of Changes + +Significant amendments to this Commitment will be communicated through the Company's official channels in accordance with our standard policy update procedures.