feat: update policies, use new font, spell check (finally) (#44)

Reviewed-on: https://codeberg.org/nhcarrigan/docs/pulls/44
Co-authored-by: Naomi Carrigan <commits@nhcarrigan.com>
Co-committed-by: Naomi Carrigan <commits@nhcarrigan.com>

src/content/docs/community/guide.md

@@ -41,6 +41,8 @@ Nothing in this guide may supercede or overwrite the Code of Conduct.
 
 ## 2. Interacting with Staff
 
+Please remember that our staff members generously volunteer their time to help our community remain safe and welcoming. Above all else, be kind to them - moderating online spaces is *hard*, and we don't need to make it harder on them!
+
 ### 2.1 Respect for Authority
 
 Our staff team consists of trusted members empowered with tools to maintain community safety and harmony. While they strive for fairness and consistency, it's important to recognize their human nature and the potential for occasional errors.
@@ -68,6 +70,18 @@ We are committed to maintaining high standards of conduct for our staff. Any sub
 
 We value your feedback on our moderation processes. If you have suggestions for improving our systems or policies, please submit them through the appropriate channels.
 
+### 2.6 Responding to Sanctions
+
+If you receive a sanction, here are tips on how to avoid further moderation action:
+
+- Do not continue the behaviour
+- Do not attempt to continue the behaviour in a slightly modified way, such as to avoid a specific component of our policies
+- Do not make passive-aggressive comments about our policies, staff, or your sanction
+- Do not try to justify your behaviour by comparing it to another user's that was not sanctioned
+- Do try to learn from the sanction and improve your interactions
+- Do keep an open mind and try to learn
+- Do be the kindest you can be
+
 ## 3. Plural Systems
 
 ### 3.1 Understanding Plurality
@@ -114,15 +128,15 @@ In text-based communication, the nuances of tone and intention can often be lost
 Consider using tone tags in the following situations:
 
 - When your message could be interpreted in multiple ways
-- If you're using sarcasm, humor, or other tones that might not be immediately apparent
+- If you're using sarcasm, humour, or other tones that might not be immediately apparent
 - When discussing sensitive topics where clarity of intention is crucial
 - If you're communicating with someone who has expressed difficulty interpreting tone in text
 
 ### 4.3 How to Use Tone Tags
 
 - Place the tone tag at the end of your message or the relevant section
-- Use forward slashes to enclose the tag, e.g., /j for joking
-- You can use multiple tags if needed, e.g., /s /lh for sarcastic and light-hearted
+- Use forward slashes to enclose the tag, e.g., `/j` for joking
+- You can use multiple tags if needed, e.g., `/s /b` for sarcastic and bitter
 - If you're unsure about a tag's meaning, refer to our community glossary or ask for clarification
 
 ### 4.4 Commonly Used Tone Tags
@@ -244,6 +258,7 @@ While not exhaustive, common pronoun options include:
 - She/her/hers
 - He/him/his
 - They/them/theirs
+<!-- cSpell:disable-next-line -->
 - Neopronouns (e.g., xe/xem/xyr, ze/zir/zirs)
 - Any pronouns
 - No pronouns (use name only)
@@ -318,10 +333,14 @@ Our community is committed to creating a safe and respectful environment for all
 
 ### 7.2 When to Use Warnings
 
+:::caution[Warning!]
+Content/Trigger warnings are **mandatory** in all of our community spaces. Repeated patterns of failure to properly label your content will result in sanctions. "I forgot" is not an acceptable excuse.
+:::
+
 Use content or trigger warnings when posting about:
 
 - Graphic violence or gore
-- Sexual content or explicit discussions of sexuality
+- Sexual content or explicit discussions of sexuality (except within our clearly-indicated adult-only areas)
 - Abuse (physical, emotional, sexual)
 - Self-harm or suicide
 - Eating disorders or body image issues
@@ -448,3 +467,31 @@ After a conflict is resolved:
 - Reflect on what led to the disagreement
 - Consider how it could have been prevented or handled better
 - Apply these lessons in future interactions
+
+## 9. This Should Be Fun!
+
+It is important to remember that engaging with our community should be a fun process. If you aren't enjoying your time, please consider some of these options:
+
+### 9.1. Take a Break
+
+It's okay if you need some time away from our community! We'll be here when you get back, so don't hesitate to step away for a while and decompress. Let yourself come back refreshed so you have the best experience possible.
+
+### 9.2. Evaluate Your Engagement
+
+Our community spaces are intended to be fun, relaxed, and wholesome environments. If you find that you aren't meshing with our vibe in the way that you want, consider taking a look at the type of interactions you are creating. It may be that you aren't using our community in the best way.
+
+### 9.3. Temporary Bans
+
+If you need a break and you find yourself unable to step away, or you keep coming back to check on things when you really do not want to, please reach out to our staff. We are more than willing to issue temporary bans to help you preserve the space you need.
+
+## 10. Mini-modding
+
+"Mini-modding" is a term often used to describe behaviour in which a non-staff user instructs another user to amend their behaviour as if they were a member of staff.
+
+Our community does not prohibit mini-modding, provided:
+
+- You gently encourage and support members in properly integrating with our community
+- You do not represent yourself as a member of NHCarrigan's team
+- You do not belittle, call out, or antagonise a user who is violating our policies
+
+Remember that the best way to correct someone's behaviour is to lead by example. If that fails, do not escalate - instead, report the behaviour to our team.