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feat: document donor perks and ticket system (#51)

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Reviewed-on: https://codeberg.org/nhcarrigan/docs/pulls/51
Co-authored-by: Naomi Carrigan <commits@nhcarrigan.com>
Co-committed-by: Naomi Carrigan <commits@nhcarrigan.com>
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Naomi Carrigan 2025-01-05 06:03:44 +00:00 committed by Naomi the Technomancer
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5
src/content/docs/about/contact.md
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@ -6,6 +6,11 @@ title: Contact Policy
### 1.1 Public Support Channels
:::tip
We have a ticket system within our Discord server which allows for private communication with the staff team.
This is considered a public support platform and is not billed!
:::
We offer FREE support through several PUBLIC channels, including:
- Community Forums

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src/content/docs/about/donate.md
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@ -57,3 +57,10 @@ We offer several platforms for monthly donations, allowing you to choose the one
Every contribution, no matter the size, makes a significant impact. We deeply appreciate your support and are committed to using it to benefit the wider programming community.
For any questions about donations or to discuss other support options, please contact us at donors@nhcarrigan.com.
## 6. Perks
Once you have donated, make sure to join our [Discord community](https://chat.nhcarrigan.com)! In there, you can open a ticket where we'll confirm you are the user who made the donation. Upon confirmation, you'll receive:
- A permanent special role recognising your support
- Access to our [private development notes](https://notes.nhcarrigan.com), which gives you a sneak peek into our roadmap and future plans