generated from nhcarrigan/template
feat: convert to an astro application (!9)
Reviewed-on: https://codeberg.org/nhcarrigan/docs/pulls/9 Co-authored-by: Naomi Carrigan <commits@nhcarrigan.com> Co-committed-by: Naomi Carrigan <commits@nhcarrigan.com>
This commit is contained in:
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src/content/docs/community/appeal.md
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src/content/docs/community/appeal.md
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---
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title: Appealing a Sanction
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---
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**Effective 7 July 2024**
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Our moderators exercise careful discretion when implementing disciplinary measures (including but not limited to temporary suspensions, permanent bans, or other access restrictions). However, we acknowledge that misunderstandings or errors may occasionally occur.
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If you believe you have been unjustly restricted from participating in our community, you may initiate our formal appeal process as outlined below.
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## 1. Preparing Your Appeal
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Prior to submitting an appeal, please ensure you have the following information ready:
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1. Confirmation that you have thoroughly reviewed and understood our Community Guidelines and Terms of Service.
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2. An explicit statement of your commitment to adhere to all applicable rules and policies.
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3. Your understanding of the specific sanction levied against you and the alleged violation(s) cited.
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4. A clear and concise explanation of why you believe the moderation decision was erroneous or disproportionate.
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5. A statement detailing your motivations for seeking reinstatement and the potential positive contributions you intend to make to our community.
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Please note that incomplete or inadequately prepared appeals may be summarily dismissed.
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## 2. Appeal Submission Process
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To submit your appeal, please complete the form available at the following link:
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[Submit a Sanction Appeal](https://airtable.com/app4JjHyeaBqt4vVH/pagOIWG3ZBEGRD8oW/form)
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## 3. Important Disclaimers
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- Submission of an appeal does not guarantee its approval.
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- The decision of the appeals review panel is final and binding.
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- We reserve the right to deny or revoke access to our services at any time, for any reason, at our sole discretion.
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- Repeated violations or abuse of the appeals process may result in permanent ineligibility for reinstatement.
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By submitting an appeal, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this document.
|
476
src/content/docs/community/coc.md
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src/content/docs/community/coc.md
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---
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title: Code of Conduct
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---
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**Effective 7 July 2024**
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## 1. Definitions
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### 1.1. "Our Community"
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Encompasses all platforms and spaces, both digital and physical, where members interact under our organization's auspices. This includes, but is not limited to:
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- Our official Discord server
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- Our code repositories and associated accounts
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- Our official social media accounts and pages
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- Any other online forums or platforms we officially endorse or manage
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- In-person events organized or sponsored by our organization
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|
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### 1.2. "Community Members"
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Refers to all individuals who participate in Our Community, regardless of their role or level of engagement. This includes casual users, regular contributors, and community leaders.
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|
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### 1.3. "Community Leaders"
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|
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Refers to individuals with official responsibilities within Our Community, including but not limited to:
|
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|
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- Moderators
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- Developers
|
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- Support staff
|
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- Administrators
|
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- Project managers
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- Event organizers
|
||||
|
||||
### 1.4. "Code of Conduct" or "CoC"
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|
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Refers to this document in its entirety, including all sections, subsections, and any future amendments.
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|
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### 1.5. "Violating the Code of Conduct"
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|
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Means engaging in behavior that contradicts the guidelines, rules, and principles outlined in this document.
|
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|
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### 1.6. "Reporting"
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|
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Refers to the act of bringing a potential Code of Conduct violation to the attention of Community Leaders through officially designated channels.
|
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|
||||
### 1.7. "Sanctions"
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|
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Refers to the consequences imposed on community members who violate the Code of Conduct, as determined by Community Leaders.
|
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|
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### 1.8. "Platforms"
|
||||
|
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Refers to any digital or physical space where Our Community interacts, as listed in section 1.1.
|
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|
||||
## 2. Scope
|
||||
|
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### 2.1. Applicability
|
||||
|
||||
This Code of Conduct applies to all interactions within Our Community, including but not limited to:
|
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|
||||
- Public channels and forums
|
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- Private channels and direct messages
|
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- Online and offline community spaces
|
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- Community-organized events and meetups
|
||||
- Any form of communication using our official platforms or branding
|
||||
|
||||
### 2.2. Extended Scope
|
||||
|
||||
The Code of Conduct may also apply to interactions outside Our Community when:
|
||||
|
||||
- A Community Member is involved in an incident affecting another Community Member
|
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- The incident has a substantial impact on the well-being or participation of Community Members
|
||||
- The behavior significantly affects the reputation or integrity of Our Community
|
||||
|
||||
### 2.3. Temporal Scope
|
||||
|
||||
This Code of Conduct applies to:
|
||||
|
||||
- Current interactions within Our Community
|
||||
- Past behavior of Community Members, including actions prior to joining Our Community
|
||||
- Ongoing patterns of behavior that may have started before joining Our Community
|
||||
|
||||
### 2.4. Reporting
|
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|
||||
We encourage reporting of any violations of this Code of Conduct, including:
|
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|
||||
- Harassment by Community Members, especially Community Leaders
|
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- Incidents that occur outside Our Community spaces
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- Past incidents, regardless of when they took place
|
||||
|
||||
### 2.5. Commitment to Action
|
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|
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Community Leaders commit to:
|
||||
|
||||
- Take all good-faith reports seriously
|
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- Respect the privacy and security of reporters
|
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- Conduct fair and thorough investigations of reported incidents
|
||||
- Take appropriate action based on the findings of investigations
|
||||
|
||||
### 2.6. Exclusion Rights
|
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|
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Community Leaders reserve the right to exclude individuals from Our Community based on:
|
||||
|
||||
- Violations of this Code of Conduct
|
||||
- Past behavior, including actions outside Our Community spaces
|
||||
- Behavior towards individuals who are not members of Our Community
|
||||
- Any conduct deemed detrimental to the safety, well-being, or positive environment of Our Community
|
||||
|
||||
### 2.7. Scope of Authority
|
||||
|
||||
While this Code of Conduct primarily governs behavior within Our Community, we recognize that actions outside our spaces can significantly impact our environment. Therefore, Community Leaders may consider external behaviors when making decisions about community participation.
|
||||
|
||||
### 2.8. Amendments
|
||||
|
||||
The scope of this Code of Conduct may be amended as necessary to address emerging concerns or changing circumstances within Our Community. Any changes will be clearly communicated to all Community Members.
|
||||
|
||||
## 3. Rules and Prohibited Conduct
|
||||
|
||||
### 3.1. General Conduct
|
||||
|
||||
- No trolling, insulting, or derogatory comments.
|
||||
- No harassment, whether public or private (see section 3.2 for detailed definition).
|
||||
- No incitement of violence towards any individual, including encouraging suicide or self-harm.
|
||||
- No deliberate "outing" of any aspect of a person's identity without their consent, except to protect vulnerable individuals from intentional abuse.
|
||||
- No publication of non-harassing private communication without explicit consent from all parties involved.
|
||||
- No advocating for members to be banned, except in direct messages to or private discussions with community leaders.
|
||||
- No spam or excessive self-promotion.
|
||||
|
||||
### 3.2. Harassment
|
||||
|
||||
Harassment includes, but is not limited to:
|
||||
|
||||
- Deliberate misgendering or use of rejected names
|
||||
- Unwanted physical contact or simulated physical contact without consent
|
||||
- Threats of violence or intimidation
|
||||
- Stalking or following
|
||||
- Unwanted photography or recording, including logging online activity for harassment purposes
|
||||
- Unwelcome sexual attention
|
||||
- Pattern of inappropriate social contact, such as requesting/assuming inappropriate levels of intimacy
|
||||
- Continued one-on-one communication after requests to cease
|
||||
- Targeted and deliberate aggression
|
||||
- Sustained disruption of discussion or community events
|
||||
|
||||
### 3.3. Respect for Identity and Diversity
|
||||
|
||||
- No questioning or challenging someone's stated self-identity or chosen labels.
|
||||
- No unwelcome comments regarding a person's lifestyle choices and practices, including those related to food, health, parenting, relationships, drugs, and employment.
|
||||
- No offensive comments related to gender, gender identity and expression, sexual orientation, disability, mental illness, neurodiversity, physical appearance, body size, age, race, national origin, ethnic origin, nationality, immigration status, language, religion or lack thereof, or other identity markers.
|
||||
- No use or promotion of "reverse"-isms, including "reverse racism," "reverse sexism," and "cisphobia" against marginalized members.
|
||||
- No debating the rights and lived experiences of marginalized people in the community.
|
||||
- No racist, sexist, cissexist, ableist, or otherwise oppressive behavior, whether casual or explicit.
|
||||
|
||||
### 3.4. Content and Communication
|
||||
|
||||
- No explicit sexual images or behavior.
|
||||
- No use of slurs or hateful terminology.
|
||||
- Content warnings should be used when discussing potentially triggering topics.
|
||||
|
||||
### 3.5. Intellectual Property and Privacy
|
||||
|
||||
- Respect copyright and intellectual property rights.
|
||||
- Do not share personal information of others without their explicit consent.
|
||||
|
||||
### 3.6. Community Discussions and Debates
|
||||
|
||||
- Engage in respectful and constructive dialogue.
|
||||
- Be open to learning from others' perspectives.
|
||||
- Avoid derailing discussions or intentionally inflaming tensions.
|
||||
|
||||
### 3.7. Reporting and Enforcement
|
||||
|
||||
- Report violations of this Code of Conduct to community leaders promptly.
|
||||
- Cooperate with community leaders during investigations of reported incidents.
|
||||
- Respect the privacy of individuals involved in reports and investigations.
|
||||
|
||||
### 3.8. Compliance with Platform-Specific Rules
|
||||
|
||||
- Adhere to the terms of service and community guidelines of any platforms used by Our Community.
|
||||
- Be aware that certain behaviors may violate platform rules even if not explicitly mentioned in this Code of Conduct.
|
||||
|
||||
### 3.9. Amendments and Interpretations
|
||||
|
||||
- These rules may be amended or expanded as necessary to address emerging issues.
|
||||
- Community leaders reserve the right to interpret these rules and make decisions in cases where the application of rules may be unclear.
|
||||
|
||||
## 4. Reporting and Response Procedures
|
||||
|
||||
### 4.1. Reporting Methods
|
||||
|
||||
- In Discord: Type @Moderator in any channel to alert community leaders.
|
||||
- Direct Message: Contact a community leader directly via private message.
|
||||
- Email: contact@nhcarrigan.com
|
||||
|
||||
### 4.2. Information to Include in Reports
|
||||
|
||||
- Your contact information (unless reporting anonymously)
|
||||
- Names or descriptions of individuals involved
|
||||
- Description of the incident, including date, time, and location (online or physical)
|
||||
- Any relevant screenshots, chat logs, or other evidence
|
||||
- Any additional context you believe is important
|
||||
|
||||
### 4.3. Handling of Reports
|
||||
|
||||
- We will respond to all reports as promptly as possible.
|
||||
- If a reported violator is on our staff team, they will be immediately recused from handling the incident.
|
||||
- All reports will be handled with discretion and confidentiality to the extent possible.
|
||||
|
||||
### 4.4. Confidentiality and Privacy
|
||||
|
||||
- We will respect confidentiality requests, especially to protect victims of abuse.
|
||||
- Anonymous reporting options are available, though they may limit our ability to investigate.
|
||||
|
||||
### 4.5. Public Statements and Warnings
|
||||
|
||||
- At our discretion, we may publicly name a person about whom we've received harassment complaints.
|
||||
- We may privately warn third parties about individuals if we believe it will increase community safety.
|
||||
- We will not name harassment victims without their explicit, affirmative consent.
|
||||
|
||||
### 4.6. False Reports and Abuse of Process
|
||||
|
||||
- We reserve the right to reject reports we believe to have been made in bad faith.
|
||||
- Reports intended to silence legitimate criticism may be dismissed without response.
|
||||
- Deliberately false reporting is a violation of this Code of Conduct and may result in sanctions.
|
||||
|
||||
### 4.7. Protection of Reporters and Victims
|
||||
|
||||
- We will take all reasonable steps to protect reporters and victims from retaliation.
|
||||
- Retaliation against reporters or victims is a serious violation of this Code of Conduct.
|
||||
|
||||
### 4.8. Investigation Process
|
||||
|
||||
- We will conduct a thorough and impartial investigation of all reports.
|
||||
- Investigations will be conducted as quickly as possible while ensuring thoroughness.
|
||||
- All parties involved will be given an opportunity to present their perspective.
|
||||
|
||||
### 4.9. Outcomes and Appeals
|
||||
|
||||
- After investigation, we will determine appropriate actions based on the evidence.
|
||||
- We will communicate outcomes to involved parties as appropriate, respecting privacy concerns.
|
||||
- An appeals process will be available for individuals who believe a decision was made in error.
|
||||
|
||||
### 4.10. Continuous Improvement
|
||||
|
||||
- We will regularly review our reporting and response procedures to ensure their effectiveness.
|
||||
- Feedback on these procedures is welcome and will be considered for future improvements.
|
||||
|
||||
### 4.11. Support for Community Leaders
|
||||
|
||||
- We recognize the potential for burnout among our volunteer moderators and leaders.
|
||||
- We will provide support and resources to our community leaders to help them manage their responsibilities effectively.
|
||||
|
||||
## 5. Sanctions and Enforcement
|
||||
|
||||
### 5.1. General Principles
|
||||
|
||||
- Participants must immediately comply when asked to stop any harmful behavior.
|
||||
- Community leaders may take any appropriate action in response to harmful behavior.
|
||||
- All sanctions will be applied fairly, consistently, and proportionally to the violation.
|
||||
|
||||
### 5.2. Authority of Community Leaders
|
||||
|
||||
- Community leaders have the right and responsibility to remove, edit, or reject contributions not aligned with this Code of Conduct.
|
||||
- Leaders commit to applying these principles fairly and consistently in all aspects of community management.
|
||||
- Leaders who fail to follow or enforce the Code of Conduct may be permanently removed from their position.
|
||||
|
||||
### 5.3. Privacy and Security
|
||||
|
||||
- All community leaders are obligated to respect the privacy and security of incident reporters.
|
||||
- Information about sanctions will be shared on a need-to-know basis.
|
||||
|
||||
### 5.4. Gradated Sanction System
|
||||
|
||||
Community leaders will follow these Community Impact Guidelines in determining consequences:
|
||||
|
||||
#### 5.4.1. Level 1: Reminder
|
||||
|
||||
- Example Behavior: Use of inappropriate language or other behavior deemed unprofessional or unwelcome.
|
||||
- Consequences:
|
||||
- A public, written reminder from community leaders
|
||||
- Clarification of the violation and why the behavior was inappropriate
|
||||
- A public apology may be requested
|
||||
|
||||
#### 5.4.2. Level 2: Warning
|
||||
|
||||
- Example Behavior: A violation through a single incident or series of actions.
|
||||
- Consequences:
|
||||
- A formal warning
|
||||
- Clear communication of consequences for continued behavior
|
||||
- Incident is logged for future reference
|
||||
|
||||
#### 5.4.3. Level 3: Temporary Removal
|
||||
|
||||
- Example Behavior: A serious violation of community standards or sustained inappropriate behavior.
|
||||
- Consequences:
|
||||
- Temporary removal from community platforms (e.g., Discord kick)
|
||||
- Clear conditions for return, including a cooling-off period
|
||||
- Requirement to re-read and acknowledge the Code of Conduct before rejoining
|
||||
|
||||
#### 5.4.4. Level 4: Permanent Ban
|
||||
|
||||
- Example Behavior: Pattern of violations, sustained inappropriate behavior, harassment, or aggression towards individuals or groups.
|
||||
- Consequences:
|
||||
- Permanent ban from all community platforms
|
||||
- Public statement may be made, if deemed necessary for community safety
|
||||
|
||||
### 5.5. Additional Sanction Considerations
|
||||
|
||||
- Repeated violations will generally result in escalating sanctions.
|
||||
- The severity of the violation may warrant skipping levels in the sanction system.
|
||||
- Community leaders may impose additional requirements, such as public apologies or community service, as conditions for continued participation.
|
||||
|
||||
### 5.6. Appeals Process
|
||||
|
||||
- Individuals may appeal sanctions by [completing the form](/community/appeal)
|
||||
- Appeals will be reviewed by leaders not involved in the original decision.
|
||||
- During the appeal, the original sanction remains in effect.
|
||||
|
||||
### 5.7. Documentation and Transparency
|
||||
|
||||
- All formal sanctions will be publicised for review and consistency.
|
||||
- Aggregate data on Code of Conduct violations and sanctions may be published periodically to ensure transparency.
|
||||
|
||||
### 5.8. Rehabilitation and Education
|
||||
|
||||
- Where appropriate, we will provide resources and support for individuals to learn from their mistakes and improve their behavior.
|
||||
- For less severe violations, completion of educational programs may be offered as an alternative or supplement to other sanctions.
|
||||
|
||||
### 5.9. Legal Implications
|
||||
|
||||
- In cases of illegal activity, appropriate legal authorities may be notified.
|
||||
- Our sanctions do not preclude or replace any legal action that may be warranted.
|
||||
|
||||
### 5.10. Regular Review
|
||||
|
||||
- This sanction system will be reviewed periodically to ensure its effectiveness and fairness.
|
||||
- Community feedback on the sanction system is welcome and will be considered in reviews.
|
||||
|
||||
## 6. Moderation Logs and Transparency
|
||||
|
||||
### 6.1. Purpose of Moderation Logs
|
||||
|
||||
- To ensure transparency in moderation sanctions
|
||||
- To maintain accountability of the moderation team to community members
|
||||
- To provide a clear record of enforcement of the Code of Conduct
|
||||
|
||||
### 6.2. Scope of Logged Actions
|
||||
|
||||
- All moderation sanctions across all community platforms will be logged
|
||||
- This includes, but is not limited to:
|
||||
- Warnings issued
|
||||
- Temporary removals or suspensions
|
||||
- Permanent bans
|
||||
- Appeals and their outcomes
|
||||
|
||||
### 6.3. Location of Moderation Logs
|
||||
|
||||
- All moderation sanctions will be publicly logged in the `#mod-logs` channel in our Discord community
|
||||
- The log will be accessible to all community members
|
||||
|
||||
### 6.4. Information Included in Logs
|
||||
|
||||
- Date and time of the action
|
||||
- Type of action taken
|
||||
- Reason for the action
|
||||
- Platform where the violation occurred
|
||||
- Identifier of the user who received the action
|
||||
- Identifier of the leader who performed the action
|
||||
- Any relevant evidence
|
||||
|
||||
### 6.5. Privacy Considerations
|
||||
|
||||
- In cases where privacy is crucial (e.g., harassment reports), certain details may be omitted or generalized
|
||||
|
||||
### 6.6. Accessibility of Logs
|
||||
|
||||
- The moderation log channel will be read-only for regular community members
|
||||
- Community members can request clarification on logged sanctions through appropriate channels
|
||||
|
||||
### 6.7. Retention of Logs
|
||||
|
||||
- Moderation logs will be retained for a period of no less than 1 year.
|
||||
- After this period, logs may be archived or summarized for long-term record-keeping
|
||||
|
||||
### 6.8. Audit and Review
|
||||
|
||||
- Moderation logs will be periodically reviewed by community leadership to ensure consistency and fairness in enforcement
|
||||
- Annual reports summarizing moderation actions may be published to the community
|
||||
|
||||
### 6.9. Dispute Resolution
|
||||
|
||||
- If a community member believes a moderation action was taken in error, they can refer to the logs and follow the appeals process outlined in the Sanctions section
|
||||
|
||||
### 6.10. Moderator Accountability
|
||||
|
||||
- Patterns of biased or inconsistent moderation will be addressed by community leadership
|
||||
- Moderators who consistently fail to log their actions may have their privileges revoked
|
||||
|
||||
### 6.11. Feedback and Improvement
|
||||
|
||||
- Community members are encouraged to provide feedback on the moderation log system
|
||||
- The logging process will be reviewed periodically and may be adjusted to better serve the community's needs
|
||||
|
||||
## 7. Advertising and Promotion
|
||||
|
||||
### 7.1. General Prohibition
|
||||
|
||||
- Advertising and self-promotion are generally not permitted within our community spaces.
|
||||
- This includes, but is not limited to, unsolicited promotion of products, services, websites, social media accounts, or other communities.
|
||||
|
||||
### 7.2. Exceptions
|
||||
|
||||
- Links or information expressly requested by our team for support or moderation purposes.
|
||||
- Sharing of resources directly relevant to ongoing discussions, when done in good faith and not for commercial gain.
|
||||
- Official announcements or promotions approved by community leadership.
|
||||
|
||||
### 7.3. Support and Moderation Contexts
|
||||
|
||||
- Community members may be asked to provide links or information to assist with support inquiries or moderation investigations.
|
||||
- In these cases, sharing such information is permitted and encouraged.
|
||||
|
||||
### 7.4. Relevance and Context
|
||||
|
||||
- Any shared links or information must be directly relevant to the current discussion or inquiry.
|
||||
- The relevance and appropriateness of shared content will be at the discretion of community leaders.
|
||||
|
||||
### 7.5. Disclosure of Affiliations
|
||||
|
||||
- If sharing information about a product or service with which you have a personal or professional affiliation, this affiliation must be clearly disclosed.
|
||||
|
||||
### 7.6. Consequences of Violation
|
||||
|
||||
- Violations of this policy will be treated as a breach of the Code of Conduct.
|
||||
- Consequences may range from content removal to temporary or permanent bans, depending on the severity and frequency of violations.
|
||||
|
||||
### 7.7. Appeals and Clarifications
|
||||
|
||||
- If you are unsure whether specific content would be considered advertising, consult with a community leader before posting.
|
||||
- If your content is removed under this policy, you may appeal the decision through the established channels outlined in the Sanctions section.
|
||||
|
||||
## 8. Languages
|
||||
|
||||
### 8.1. Official Language
|
||||
|
||||
- The official language of our community is English.
|
||||
- All community interactions, discussions, and contributions should be in English.
|
||||
|
||||
### 8.2. Scope of English-Only Policy
|
||||
|
||||
- This policy applies to all community spaces, including but not limited to:
|
||||
- Discord channels
|
||||
- GitHub discussions and issues
|
||||
- Documentation
|
||||
- Official communication channels
|
||||
|
||||
### 8.3. Multilingual Applications
|
||||
|
||||
- Even if our applications or services are offered in multiple languages, community discussions about them must be conducted in English.
|
||||
|
||||
### 8.4. Rationale
|
||||
|
||||
- To ensure clear communication among all community members.
|
||||
- To facilitate effective moderation and support.
|
||||
- To maintain consistency across all community platforms.
|
||||
|
||||
### 8.5. Exceptions
|
||||
|
||||
- Specific channels or sections designated for other languages, if explicitly created and approved by community leadership.
|
||||
- Brief translations to assist non-native English speakers, when immediately followed by an English translation.
|
||||
|
||||
### 8.6. Support for Non-Native Speakers
|
||||
|
||||
- We encourage patience and understanding towards non-native English speakers.
|
||||
- Community members are encouraged to help clarify or rephrase messages if there's a language barrier, while maintaining English as the primary language.
|
||||
|
||||
### 8.7. Translation Tools
|
||||
|
||||
- While automatic translation tools may be used personally, the original English content should be included in all community interactions.
|
452
src/content/docs/community/guide.md
Normal file
452
src/content/docs/community/guide.md
Normal file
@ -0,0 +1,452 @@
|
||||
---
|
||||
title: Community Guidelines
|
||||
---
|
||||
|
||||
**Effective 7 July 2024**
|
||||
|
||||
## 1. Introduction
|
||||
|
||||
Welcome to our community. These guidelines are designed to foster a safe, respectful, and productive environment for all members. While not exhaustive or legally binding, adherence to these principles is strongly encouraged to maintain the integrity and value of our community.
|
||||
|
||||
### 1.1. Purpose
|
||||
|
||||
The purpose of these Community Guidelines is to:
|
||||
|
||||
1. Promote positive interactions and meaningful discussions
|
||||
1. Protect the well-being and rights of all community members
|
||||
1. Maintain a welcoming atmosphere for diverse perspectives and backgrounds
|
||||
|
||||
### 1.2 Scope
|
||||
|
||||
These guidelines apply to all forms of interaction within our community, including but not limited to:
|
||||
|
||||
- Forum discussions
|
||||
- Comment sections
|
||||
- Direct messaging
|
||||
- Live events or webinars
|
||||
- Social media interactions associated with our community
|
||||
|
||||
### 1.3 Encouragement to Participate
|
||||
|
||||
We highly value your contributions and encourage you to:
|
||||
|
||||
1. Actively engage in discussions and share your knowledge
|
||||
2. Provide constructive feedback and support to fellow members
|
||||
3. Report any concerns or violations to the community moderators
|
||||
4. Suggest improvements to enhance the community experience
|
||||
|
||||
### 1.4 Code of Conduct
|
||||
|
||||
While many aspects of our Community Guidelines are recommendations, our Code of Conduct establishes non-negotiable standards that ALL community members MUST adhere to in ALL interactions within our community spaces.
|
||||
|
||||
Nothing in this guide may supercede or overwrite the Code of Conduct.
|
||||
|
||||
## 2. Interacting with Staff
|
||||
|
||||
### 2.1 Respect for Authority
|
||||
|
||||
Our staff team consists of trusted members empowered with tools to maintain community safety and harmony. While they strive for fairness and consistency, it's important to recognize their human nature and the potential for occasional errors.
|
||||
|
||||
### 2.2 Dispute Resolution Process
|
||||
|
||||
If you believe a staff decision was made in error or in bad faith, we encourage you to follow these steps:
|
||||
|
||||
1. Refrain from direct argumentation or confrontation with staff members.
|
||||
2. Document the incident, including relevant details and any supporting evidence.
|
||||
3. Submit an appeal through our official [appeal form](/community/appeal).
|
||||
|
||||
### 2.3 Appeal Process
|
||||
|
||||
- Appeals are reviewed by Naomi, who has exclusive access to the submission form.
|
||||
- All appeals will be treated confidentially and impartially.
|
||||
- Information from submissions will only be shared on a need-to-know basis to investigate and resolve the issue.
|
||||
- Your identity will be protected; any revealed submission information will not be associated with your name.
|
||||
|
||||
### 2.4 Staff Accountability
|
||||
|
||||
We are committed to maintaining high standards of conduct for our staff. Any substantiated claims of misconduct or abuse of power will be addressed promptly and appropriately.
|
||||
|
||||
### 2.5 Continuous Improvement
|
||||
|
||||
We value your feedback on our moderation processes. If you have suggestions for improving our systems or policies, please submit them through the appropriate channels.
|
||||
|
||||
## 3. Plural Systems
|
||||
|
||||
### 3.1 Understanding Plurality
|
||||
|
||||
Plural systems refer to individuals who experience the presence of two or more distinct identities or personality states, often called alters. Our community recognizes and respects the existence of plural systems.
|
||||
|
||||
### 3.2 Inclusivity and Respect
|
||||
|
||||
1. Plural systems are fully welcome and valued members of our community.
|
||||
2. We are committed to providing a safe and supportive environment for all system members.
|
||||
3. Discrimination or harassment based on plurality is strictly prohibited.
|
||||
|
||||
### 3.3 Privacy and Boundaries
|
||||
|
||||
1. Respect the privacy of plural systems and their individual alters.
|
||||
2. Do not pressure or attempt to coerce any system or alter to reveal information they are not comfortable sharing.
|
||||
3. Refrain from trying to identify which alter is fronting or using a platform's plural proxying service.
|
||||
|
||||
### 3.4 Self-Disclosure
|
||||
|
||||
1. Systems have the right to disclose information about their alters at their own discretion.
|
||||
2. Members are encouraged to respect the level of disclosure each system or alter chooses.
|
||||
3. Unsolicited advice or attempts to "help" without consent are not appropriate.
|
||||
|
||||
### 3.5 Communication Guidelines
|
||||
|
||||
1. Address alters by their preferred names and pronouns when known.
|
||||
2. If unsure about how to address a system or alter, it's acceptable to politely ask for clarification.
|
||||
3. Be mindful that switching between alters may result in a difference of communication styles or preferences.
|
||||
|
||||
### 3.6 Education and Awareness
|
||||
|
||||
1. We encourage community-wide education about plurality to foster understanding and inclusivity.
|
||||
2. Questions about plurality should be directed to appropriate educational resources rather than to individual systems, unless they have explicitly welcomed such inquiries.
|
||||
|
||||
## 4. Tone Tags
|
||||
|
||||
### 4.1 Purpose of Tone Tags
|
||||
|
||||
In text-based communication, the nuances of tone and intention can often be lost, leading to potential misunderstandings. To address this limitation, we encourage the use of tone tags. These tags provide additional context to messages, helping to clarify the intended tone and reduce misinterpretations.
|
||||
|
||||
### 4.2 When to Use Tone Tags
|
||||
|
||||
Consider using tone tags in the following situations:
|
||||
|
||||
- When your message could be interpreted in multiple ways
|
||||
- If you're using sarcasm, humor, or other tones that might not be immediately apparent
|
||||
- When discussing sensitive topics where clarity of intention is crucial
|
||||
- If you're communicating with someone who has expressed difficulty interpreting tone in text
|
||||
|
||||
### 4.3 How to Use Tone Tags
|
||||
|
||||
- Place the tone tag at the end of your message or the relevant section
|
||||
- Use forward slashes to enclose the tag, e.g., /j for joking
|
||||
- You can use multiple tags if needed, e.g., /s /lh for sarcastic and light-hearted
|
||||
- If you're unsure about a tag's meaning, refer to our community glossary or ask for clarification
|
||||
|
||||
### 4.4 Commonly Used Tone Tags
|
||||
|
||||
| Tag | Meaning |
|
||||
| ---------------------- | ------------------------------------ |
|
||||
| `/aff` | Affectionate |
|
||||
| `/apa` | Apathetic |
|
||||
| `/b` | Bitter |
|
||||
| `/cel` | Celebratory |
|
||||
| `/ci` | Caring Intent |
|
||||
| `/cj` | Coping Joke |
|
||||
| `/co` or `/cf` | Comforting |
|
||||
| `/ex` | Exaggeration |
|
||||
| `/f` | fake |
|
||||
| `/fam` | Familial |
|
||||
| `/fex` | for example |
|
||||
| `/gen` or `/g` | Genuine |
|
||||
| `/genq` or `/gq` | Genuine Question |
|
||||
| `/gens` or `/gs` | Genuine Suggestion |
|
||||
| `/hj` | Half Joking |
|
||||
| `/hyp` | Hyperbole |
|
||||
| `/ij` | Inside Joke |
|
||||
| `/info` | Information |
|
||||
| `/j` | Joking |
|
||||
| `/jov` | Jokingly Overreacting |
|
||||
| `/l`, `/ly` or `/lyr` | Lyrics |
|
||||
| `/lh` | Lighthearted |
|
||||
| `/li` or `/lit` | Literally |
|
||||
| `/lu` | Little Upset |
|
||||
| `/m` | Metaphorically |
|
||||
| `/md` | Melodramatic |
|
||||
| `/nav` | Not A Vent |
|
||||
| `/nay` | Not At You |
|
||||
| `/nbh` | Nobody Here (for vague venting only) |
|
||||
| `/nbr` | Not Being Rude |
|
||||
| `/nc` or `/neg` | Negative connotation |
|
||||
| `/ncm` | Not Comparing |
|
||||
| `/neu` | Neutral connotation |
|
||||
| `/nf` | Not Forced |
|
||||
| `/nm` | Not Mad (or upset) |
|
||||
| `/np` | No Pressure |
|
||||
| `/npa` | Not Passive Aggressive |
|
||||
| `/nsx` or `/nx` | Non Sexual Intent |
|
||||
| `/ny` | Not Yelling |
|
||||
| `/op` | Optional |
|
||||
| `/ot` | Off Topic |
|
||||
| `/p` or `/plat` | Platonic |
|
||||
| `/pc` or `/pos` | Positive connotation |
|
||||
| `/q` | Quote |
|
||||
| `/ref` | Reference |
|
||||
| `/rh`, `/rt` or `/rhq` | Rhetorical Question |
|
||||
| `/s` or `/sar` | Sarcastic |
|
||||
| `/srs` | Serious |
|
||||
| `/sym` | Sympathetic |
|
||||
| `/t` | Teasing |
|
||||
| `/tc`, `/ti` or `/tic` | Typing a tic |
|
||||
|
||||
### 4.5 Respecting Tone Tags
|
||||
|
||||
- When someone uses a tone tag, interpret their message accordingly
|
||||
- If you're unsure about the meaning of a tag, ask politely for clarification
|
||||
- Do not mock or belittle others for using tone tags
|
||||
|
||||
### 4.6 Accessibility Considerations
|
||||
|
||||
- Tone tags can be particularly helpful for neurodivergent individuals who may have difficulty interpreting tone in text
|
||||
- Screen readers can often interpret tone tags, making them a useful tool for visually impaired users
|
||||
|
||||
### 4.7 Limitations of Tone Tags
|
||||
|
||||
- While helpful, tone tags are not a perfect solution and may not convey all nuances of communication
|
||||
- They should be used as a supplement to clear writing, not a replacement for it
|
||||
|
||||
### 4.8 Community-Specific Tags
|
||||
|
||||
- Our community may develop additional tags specific to our discussions
|
||||
- New tags will be added to our glossary after community consensus
|
||||
|
||||
## 5. Pronouns
|
||||
|
||||
### 5.1 Importance of Pronouns
|
||||
|
||||
Pronouns are an essential aspect of personal identity and respectful communication. Our community values and respects each individual's right to self-identify and be addressed correctly.
|
||||
|
||||
### 5.2 Displaying Pronouns
|
||||
|
||||
We strongly encourage all community members to display their pronouns:
|
||||
|
||||
- In your platform bio
|
||||
- Using designated pronoun roles in our Discord community, or comparable feature on other platforms
|
||||
- As part of your username or display name, if desired
|
||||
|
||||
### 5.3 Benefits of Sharing Pronouns
|
||||
|
||||
1. Clarity: Helps others address you correctly
|
||||
2. Inclusivity: Creates a welcoming environment for all gender identities
|
||||
3. Normalization: Reduces stigma around pronoun sharing
|
||||
4. Education: Raises awareness about gender diversity
|
||||
|
||||
### 5.4 Normalizing Pronoun Sharing
|
||||
|
||||
By encouraging all members to share pronouns, regardless of gender identity or expression, we:
|
||||
|
||||
- Challenge the assumption that only transgender individuals share pronouns
|
||||
- Create a safer space for transgender and non-binary individuals to share their pronouns without implicitly outing themselves
|
||||
- Promote a culture of respect and understanding
|
||||
|
||||
### 5.5 Respecting Others' Pronouns
|
||||
|
||||
- Always use the pronouns a person has specified for themselves
|
||||
- If you're unsure about someone's pronouns, it's appropriate to politely ask
|
||||
- If you make a mistake, apologize briefly, correct yourself, and move on
|
||||
|
||||
### 5.6 Pronoun Options
|
||||
|
||||
While not exhaustive, common pronoun options include:
|
||||
|
||||
- She/her/hers
|
||||
- He/him/his
|
||||
- They/them/theirs
|
||||
- Neopronouns (e.g., xe/xem/xyr, ze/zir/zirs)
|
||||
- Any pronouns
|
||||
- No pronouns (use name only)
|
||||
|
||||
### 5.7 Changing Pronouns
|
||||
|
||||
- Members are welcome to update their pronouns at any time
|
||||
- Respect and use a person's current pronouns, even if you knew them by different pronouns previously
|
||||
|
||||
### 5.8 Pronoun Misuse
|
||||
|
||||
- Intentional misuse of pronouns (misgendering) is a form of harassment and violates our community guidelines
|
||||
- Repeated accidental misuse, despite correction, may be addressed by moderation
|
||||
|
||||
### 5.9 Privacy Considerations
|
||||
|
||||
- While we encourage pronoun sharing, it is ultimately a personal choice
|
||||
- Do not pressure others to share their pronouns if they are not comfortable doing so
|
||||
|
||||
## 6. Accessibility
|
||||
|
||||
Our community is committed to ensuring that all members, regardless of their needs, can fully participate and engage with our content. We encourage everyone to follow these accessibility guidelines to create a more inclusive environment.
|
||||
|
||||
### 6.1 Alt Text for Images
|
||||
|
||||
Alt text (alternative text) provides a textual description of images for those who use screen readers or cannot view images.
|
||||
|
||||
- Always include alt text when posting images.
|
||||
- Describe the key elements of the image concisely.
|
||||
- If the image contains text, include that text in the alt description.
|
||||
Example: Instead of alt="meme", use alt="A cat wearing sunglasses with the text 'Deal with it' below"
|
||||
|
||||
### 6.2 Creating Accessible Content
|
||||
|
||||
#### 6.2.1 Descriptive Link Text
|
||||
|
||||
- Use descriptive link text that indicates where the link leads.
|
||||
- Avoid using "click here" or "read more" as standalone link text.
|
||||
|
||||
Example: Instead of "Click here to read about our events", use "View our upcoming community events"
|
||||
|
||||
#### 6.2.2 Avoiding Flashing Content
|
||||
|
||||
- Do not post content that flashes more than three times per second.
|
||||
- If you must share such content, provide a clear warning beforehand.
|
||||
|
||||
#### 6.2.3 Structuring Content
|
||||
|
||||
- Use headings to organize content hierarchically (H1, H2, H3, etc.).
|
||||
- Break long paragraphs into shorter, more digestible sections.
|
||||
- Use bullet points or numbered lists for easy scanning.
|
||||
|
||||
#### 6.2.4 Multimedia Content
|
||||
|
||||
- Provide captions for videos.
|
||||
- Offer transcripts for audio content when possible.
|
||||
|
||||
### 6.3 Continuous Improvement
|
||||
|
||||
- We welcome feedback on how to improve our community's accessibility.
|
||||
- Report any accessibility issues to the moderation team.
|
||||
|
||||
## 7. Content and Trigger Warnings
|
||||
|
||||
Our community is committed to creating a safe and respectful environment for all members. Content and trigger warnings play a crucial role in this effort by allowing individuals to make informed decisions about engaging with potentially distressing content.
|
||||
|
||||
### 7.1 Purpose of Content/Trigger Warnings
|
||||
|
||||
- To give members advance notice of potentially sensitive or disturbing content
|
||||
- To allow individuals to prepare themselves emotionally or choose to avoid the content
|
||||
- To promote a culture of empathy and consideration within our community
|
||||
|
||||
### 7.2 When to Use Warnings
|
||||
|
||||
Use content or trigger warnings when posting about:
|
||||
|
||||
- Graphic violence or gore
|
||||
- Sexual content or explicit discussions of sexuality
|
||||
- Abuse (physical, emotional, sexual)
|
||||
- Self-harm or suicide
|
||||
- Eating disorders or body image issues
|
||||
- Substance abuse or addiction
|
||||
- Mental health issues
|
||||
- Phobias (e.g., spiders, heights, confined spaces)
|
||||
- Political extremism or hate speech
|
||||
- Natural disasters or traumatic events
|
||||
- Flashing images or loud noises (for photosensitive epilepsy)
|
||||
|
||||
Remember, this list is not exhaustive. If you're unsure whether content needs a warning, err on the side of caution and provide one.
|
||||
|
||||
### 7.3 How to Use Content/Trigger Warnings
|
||||
|
||||
- Place the warning at the beginning of your post or message
|
||||
- Use clear, specific language
|
||||
- If possible, use spoiler tags or a "read more" cut to hide the sensitive content
|
||||
|
||||
Example formats:
|
||||
|
||||
"CW: Discussion of eating disorders"
|
||||
"TW: Graphic description of violence"
|
||||
"Content Warning: This post contains references to suicide"
|
||||
|
||||
### 7.4 Respecting Warnings
|
||||
|
||||
- Do not mock or belittle others for using or needing content warnings
|
||||
- If someone asks for a warning on a specific topic, respect their request in future interactions
|
||||
|
||||
### 7.5 False Alarms and Overuse
|
||||
|
||||
While we encourage the use of content warnings, try to avoid overuse for mundane topics. This helps maintain their effectiveness for truly sensitive content.
|
||||
|
||||
### 7.6 Moderator Intervention
|
||||
|
||||
Moderators may add content warnings to posts if they deem it necessary. Repeated failure to use appropriate warnings may result in moderation action.
|
||||
|
||||
## 8. Conflict Resolution
|
||||
|
||||
Disagreements and conflicts can arise in any community. Our goal is to foster an environment where conflicts can be resolved respectfully and constructively. This section outlines the steps for resolving conflicts and when to involve moderators.
|
||||
|
||||
### 8.1 General Principles
|
||||
|
||||
- Treat all parties with respect, even in disagreement
|
||||
- Assume good faith unless proven otherwise
|
||||
- Focus on the issue, not personal attacks
|
||||
- Be open to different perspectives and willing to compromise
|
||||
|
||||
### 8.2 Steps for Resolving Conflicts
|
||||
|
||||
#### 8.2.1 Direct Communication
|
||||
|
||||
- If you have an issue with another member, try to address it directly with them first.
|
||||
- Use private messages to avoid public confrontations.
|
||||
- Clearly and calmly explain your concerns, using "I" statements.
|
||||
- Listen to their perspective without interrupting.
|
||||
- Look for common ground and potential solutions.
|
||||
|
||||
#### 8.2.2 Cool-Down Period
|
||||
|
||||
If emotions are running high:
|
||||
|
||||
- Take a break from the discussion.
|
||||
- Reflect on the issue and your role in the conflict.
|
||||
- Return to the conversation when you can discuss it calmly.
|
||||
|
||||
#### 8.2.3 Seeking Mediation
|
||||
|
||||
If direct communication doesn't resolve the issue:
|
||||
|
||||
- Ask a neutral third party from the community to mediate.
|
||||
- Both parties should agree on the mediator.
|
||||
- The mediator should facilitate discussion, not take sides.
|
||||
|
||||
### 8.3 When to Involve Moderators
|
||||
|
||||
Involve moderators if:
|
||||
|
||||
- The conflict violates our Code of Conduct
|
||||
- You feel unsafe or harassed
|
||||
- The conflict is disrupting the broader community
|
||||
- Previous attempts at resolution have failed
|
||||
- You're unsure how to handle the situation
|
||||
|
||||
### 8.4 How to Involve Moderators
|
||||
|
||||
- Use the designated reporting system on the platform.
|
||||
- Provide a clear, factual account of the issue.
|
||||
- Include relevant screenshots or links if applicable.
|
||||
- Explain steps you've already taken to resolve the conflict.
|
||||
|
||||
### 8.5 Moderator Actions
|
||||
|
||||
Moderators may:
|
||||
|
||||
- Facilitate discussion between parties
|
||||
- Issue warnings or reminders about community guidelines
|
||||
- Temporarily mute or suspend accounts
|
||||
- Remove inflammatory content
|
||||
- In severe cases, ban members who consistently create conflicts
|
||||
|
||||
### 8.6 Appealing Moderator Decisions
|
||||
|
||||
If you disagree with a moderator's decision:
|
||||
|
||||
- Wait 24 hours to ensure you can discuss it calmly
|
||||
- Contact the moderation team through the appropriate channels
|
||||
- Clearly explain why you think the decision should be reconsidered
|
||||
- Be prepared to provide additional context or evidence
|
||||
|
||||
### 8.7 Conflict Prevention
|
||||
|
||||
To minimize conflicts:
|
||||
|
||||
- Re-read your posts before sending to ensure they're not unintentionally inflammatory
|
||||
- Use tone indicators when your intent might be unclear
|
||||
- Ask for clarification before assuming negative intent
|
||||
- Be willing to apologize and correct mistakes
|
||||
|
||||
### 8.8 Learning from Conflicts
|
||||
|
||||
After a conflict is resolved:
|
||||
|
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- Reflect on what led to the disagreement
|
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- Consider how it could have been prevented or handled better
|
||||
- Apply these lessons in future interactions
|
Reference in New Issue
Block a user